Glossary

Demystifying Debt Terms: Financial Glossary

Simple, direct explanations for commonly used and sometimes frightening financial jargon.

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THIS IS NOT FINANCIAL ADVICE

The definitions provided here are for informational purposes only. If you are experiencing financial difficulty, you must seek free, regulated, and impartial advice from a qualified charity or official government service.

Credit & Finance

1 Terms

CIFAS Marker

CIFAS is a fraud prevention service in the UK. A “CIFAS marker” on your credit file means an organisation believes you have been involved in fraud or are a victim of fraud.

The most common type is a “Protective Registration” (where you ask for it to prevent ID theft), but a “Misuse of Facility” marker (e.g., using a bank account for money laundering) can virtually ban you from obtaining any financial products for six years.

Debt Solutions

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Breathing Space (Moratorium)

Breathing Space is a government scheme that gives you legal protection from your creditors for up to 60 days.

During this time, most interest and penalty charges are frozen, and enforcement action must stop. It is designed to give you time to get debt advice and set up a solution without the pressure of chasing letters or calls. There is also a specific “Mental Health Crisis Breathing Space” which lasts for the duration of your treatment plus 30 days.

Individual Voluntary Arrangement (IVA)

An Individual Voluntary Arrangement (IVA) is a formal, legally binding agreement between you and your creditors to pay back your debts over a period of time (usually 5 or 6 years).

It must be set up by a qualified professional called an Insolvency Practitioner. In an IVA, you make affordable monthly payments, and at the end of the term, any remaining unsecured debt is written off. It stops creditors from taking further legal action against you, but it will negatively affect your credit rating for six years.

Debt Relief Order (DRO)

A Debt Relief Order (DRO) is a way of dealing with debts if you have a relatively low amount of debt, little spare income, and few assets. It acts as a cheaper alternative to bankruptcy.

If your DRO is approved, your debt repayments stop for 12 months. If your financial situation hasn’t improved at the end of that year, the debts included in the order are written off (“discharged”). To qualify, you must owe less than £50,000, have less than £75 per month disposable income, and have assets worth less than £2,000 (with a car worth no more than £4,000).

Debt Management Plan (DMP)

A Debt Management Plan (DMP) is an informal agreement between you and your creditors to pay back your non-priority debts. You pay one monthly payment to a DMP provider, who then divides it among your creditors.

Unlike an IVA or Bankruptcy, a DMP is not legally binding, meaning creditors can technically still contact you or take legal action, though most will agree to the plan if your offer is fair. You should ideally set up a DMP through a free provider (like StepChange or PayPlan) rather than a fee-charging company.

General Terms

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Creditor

A creditor is simply a person, company, or organisation to whom you owe money. This could be a bank, a credit card company, a local council (for tax), a landlord, or a utility supplier.

Arrears

“Arrears” refers to the amount of money you have missed on regular payments. If you miss your rent or council tax payment, you are said to be “in arrears”.

It is distinct from the total balance. For example, you might owe £100,000 on your mortgage total, but if you missed last month’s payment of £500, your arrears are £500. Dealing with arrears is usually the first priority in debt advice.

Insolvency

Insolvency is a legal state describing a situation where you cannot pay your debts when they are due, or where your total liabilities (debts) exceed your total assets.

Formal insolvency solutions in the UK include Bankruptcy, Individual Voluntary Arrangements (IVAs), and Debt Relief Orders (DROs).

Official Bodies

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Financial Conduct Authority (FCA)

The Financial Conduct Authority (FCA) is the regulator for financial services in the UK. They set the rules that banks, lenders, and debt collection agencies must follow.

If a firm treats you unfairly or breaks FCA rules (such as harassing you or ignoring a vulnerability), you can complain to the firm and then to the Financial Ombudsman Service.

Types of Debt

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Priority Debt

Priority debts are debts that carry the most serious consequences if you don’t pay them. They should always be paid before “non-priority” debts like credit cards.

Examples of priority debts include:

  • Mortgage or Rent arrears (risk of losing your home).
  • Council Tax arrears (risk of bailiff action or imprisonment).
  • Gas/Electricity arrears (risk of disconnection).
  • Court fines (risk of enforcement action or imprisonment).
  • Child Maintenance.

Non-Priority Debt

Non-priority debts are those where the creditor has less immediate power to take your home or essential services. While you are still liable for the money and can be taken to court (resulting in a CCJ), the immediate consequences are less severe than priority debts.

Examples include:

  • Credit card debts.
  • Unsecured personal loans.
  • Water bill arrears.
  • Overdrafts.
  • Catalogue debts.