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National Debt Service Signposting to free, trusted UK support

IMPORTANT: We do not give debt advice. We signpost to free, regulated UK services.

Cookies

Cookies Policy

This page explains how we use cookies and similar technologies on the National Debt Service website.

Page last reviewed:

1. What are cookies?

Cookies are small text files placed on your device by websites you visit. They’re widely used to make websites work, or work more efficiently, and to provide information to site owners.

2. How we use cookies

We keep cookie use on this site to a minimum. We do not use cookies for advertising or marketing.

We currently use cookies only in connection with basic analytics.

3. Essential cookies

At the moment, we do not use any cookies that are strictly necessary for the core operation of the site.

4. Analytics and performance cookies

We use analytics to understand how the site is used and to improve its performance.

4.1 Cloudflare Analytics

Cloudflare Analytics helps us understand traffic patterns and performance. It does not use tracking cookies and does not collect personal data about individual visitors.

4.2 Google Analytics 4 (GA4)

GA4 helps us understand which pages are used, how users navigate the site and where problems might occur. We configure GA4 to collect aggregated, anonymised usage data. We do not use GA4 data for:

  • advertising or remarketing
  • building profiles of individual users
  • tracking your activity across other websites

5. Managing cookies in your browser

You can control cookies using your browser settings. You can:

  • block all cookies
  • block cookies from specific sites
  • delete cookies that have already been set

Blocking or deleting cookies should not stop this site from working, but it may affect some analytics information we see.

6. Changes to this Cookies Policy

We will update this page if we start using new types of cookies or remove existing ones. The date at the top of this page shows when it was last updated.

7. Questions about cookies

If you have questions about how we use cookies, you can contact us using the contact form.